Refund Policy
Last updated 8 October 2026
The NetiyaPath Personalised Business Report is a US$29 one-off purchase. If it isn’t what you expected, you can ask for a refund. NetiyaPath is operated by David Apfel, trading as NetiyaPath, a sole trader based in New Zealand.
7-day refund
You can ask for a refund within 7 calendar days of your purchase. You don’t need to give a reason.
How to ask
Email support@netiyapath.com, or reply to your purchase receipt. So we can find your payment, we may ask for the email you used at checkout, your report link or the date of purchase.
How refunds are paid
We process refunds by hand through our payment provider, Stripe, back to the original payment method. Once we have issued it, how long it takes to appear depends on your bank or card provider.
No subscription
The report is a one-off payment. There is no subscription to cancel and no further charges.
Your report after a refund
A refund does not take away a report that has already been generated: its link keeps working. A refund also does not automatically delete your result, report or the information they were built from. If you would like that deleted, say so when you ask for your refund, or see our Privacy Policy.
Questions
Email support@netiyapath.com. See also our Terms of Use.